876ph FAQ – Frequently Asked Questions Answered

On the login page, click "Forgot password?" below the password field. Enter the Philippine mobile number registered to your account and 876ph will send a reset OTP by SMS. Enter the OTP, then set a new password. The whole process takes about two minutes. If you no longer have access to the registered number, email support@876ph.net to verify your identity through an alternative method.

No — 876ph allows only one active account per person. Creating duplicate accounts is a violation of the Terms and Conditions and results in all additional accounts being permanently closed, with any bonus balances forfeited. If you've lost access to a previous account, contact support to recover it rather than creating a new one.

876ph temporarily locks an account after several consecutive incorrect login attempts to prevent unauthorised access. Wait 15 minutes and try again, or use the "Forgot password?" flow to reset your password immediately. If you believe someone else triggered the lockout, change your password as soon as you regain access and contact support@876ph.net to review recent login activity on your account.

Log in, go to Account Settings, and select "Contact Details." To change your mobile number you'll need to verify the change via OTP on your current number first. If you've already lost access to the old number, email support@876ph.net — you'll need to complete an identity check before the update can be applied, which is there to protect your account from unauthorised changes.

To request permanent account closure, email support@876ph.net from your registered email address. Before closure is processed, any remaining balance must be withdrawn. If your reason for closing is related to gambling concerns, 876ph's team will also discuss self-exclusion options with you — a self-exclusion may be more appropriate than full closure since it can be set with a defined duration. See Responsible Gaming for details.

Log in to 876ph and tap the "Deposit" button from your account dashboard. Select your preferred payment method — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfer, or Visa/Mastercard — enter the amount in Philippine Pesos, and follow the on-screen instructions to authorise the payment. Most deposits are credited to your 876ph wallet instantly or within a few minutes.

The minimum deposit at 876ph is ₱100 for GCash and Maya. Minimum amounts for other methods may vary slightly — check the deposit page within your account for the exact minimum for each payment channel. There is no maximum deposit limit for standard accounts, though high-value deposits may trigger a routine KYC review.

GCash and Maya deposits are usually instant. Bank transfers via InstaPay or PESONet can take up to 30 minutes during business hours. If more than 30 minutes have passed and your deposit hasn't appeared, email support@876ph.net with your registered mobile number, the amount you sent, the payment method used, and a screenshot of the transaction confirmation from your GCash or bank app. The team will trace and credit it manually.

876ph does not charge any fees on deposits. However, your payment provider (GCash, your bank, etc.) may charge their own transaction fees depending on the transfer type. InstaPay transfers, for example, sometimes carry a small fee from the sending bank — check with your bank before initiating. The amount credited to your 876ph wallet will be the full amount received by the platform after any provider-side deductions.

Log in, go to your wallet, and tap "Withdraw." Select GCash, enter the amount in Philippine Pesos (minimum ₱200), confirm your linked GCash number, and submit the request. 876ph processes most GCash withdrawals within 15–30 minutes. Your KYC must be completed before your first withdrawal — upload your government ID under Account Settings if you haven't done so yet.

The minimum withdrawal at 876ph is ₱200. Maximum single-transaction withdrawal limits vary by payment method and account tier — standard accounts can withdraw up to ₱50,000 per transaction via GCash, while VIP members may have higher limits. Check your account's withdrawal page for the current limits applicable to your tier. See the VIP Club page for information on increasing your limits.

GCash withdrawals are typically completed within 30 minutes. Delays can occur if: your KYC verification hasn't been completed yet; the withdrawal amount triggers a routine security review; there is high processing volume during peak hours; or your GCash account has reached its receiving limit for the day. If your withdrawal has been pending for more than 2 hours, contact support@876ph.net with your transaction reference number.

KYC (Know Your Customer) verification is a regulatory requirement for licensed online gaming platforms in the Philippines. It confirms that you are who you say you are, that you're of legal age, and that the funds in your account belong to you. 876ph accepts the PhilSys National ID, UMID, Philippine Passport, Driver's Licence, or SSS/GSIS ID. Upload clear photos of the front and back of your ID under Account Settings. Most KYC approvals are completed within 24 hours.

Log in and navigate to PBA Betting from the top menu. You'll see all upcoming and live PBA games with available markets — spread, moneyline, game totals, quarters, and player props during the Philippine Basketball Association season. Click on any odds to add a selection to your betslip, enter your stake in Philippine Pesos, and confirm the bet. Minimum bet is ₱50 per selection.

876ph covers all major NBA markets including moneyline, point spread, game totals (over/under), first-half lines, individual quarter lines, player points/rebounds/assists props, and same-game parlays. Live in-play betting is available for most NBA games with markets that update in real time as the game progresses. Visit NBA Betting for a full list of current markets and odds.

Yes. 876ph offers live in-play betting on PBA and NBA games. Markets are displayed in real time and odds adjust automatically as the game score and situation change. You can bet on the current quarter winner, total points remaining, next team to score, and more. There's a brief suspension of markets when key events occur (like a free throw) — this is normal and markets reopen within seconds.

876ph displays odds in decimal format by default (e.g. 1.85), which is the most common format for Asian and Filipino bettors. You can switch to American (+/-) or fractional format in your account settings under "Odds Format." To calculate your potential payout in decimal format: multiply your stake by the odds. A ₱500 bet at 1.85 returns ₱925 total (₱500 × 1.85), which includes your original stake. For a detailed guide visit Betting Odds.

If a PBA or NBA game is officially postponed or cancelled before it starts, all bets on that game are voided and your stake is refunded to your 876ph wallet in full. For games that start but are abandoned mid-way, 876ph applies the result at the point of abandonment if sufficient time has elapsed (typically more than half the scheduled game time), otherwise bets are voided. Specific rules are detailed in the Terms and Conditions.

New 876ph members receive a welcome bonus on their first deposit — the bonus is credited automatically to your account without needing a promo code. The exact bonus amount and wagering requirements are published on the Promotions page since offers are updated regularly. Make sure to read the wagering requirements before opting in so you know exactly what's needed to withdraw any bonus-derived winnings.

Wagering requirements (also called rollover or turnover) specify how many times you need to bet through a bonus before the winnings derived from it can be withdrawn. For example: a ₱500 bonus with a 5× wagering requirement means you need to place ₱2,500 in total bets before withdrawing bonus-related winnings. Only bets that meet the minimum odds threshold specified in each promotion count toward clearing the requirement. Sports bets and casino games both contribute, though contribution rates may differ.

After registering, visit the Refer a Friend page to get your personal referral link. Share it with your mga kaibigan — when someone signs up using your link and makes their first deposit, you earn a referral bonus credited to your 876ph wallet in Philippine Pesos. There's no cap on the number of friends you can refer. The referred friend also receives a benefit when they sign up through your link. Full terms are on the Refer a Friend page.

Yes. 876ph runs regular promotions for existing members including reload deposit bonuses, weekly cashback on net losses, free bet credits for PBA and NBA season milestones, and seasonal specials during the PBA Commissioner's Cup and NBA Playoffs. Check the Promotions page weekly to see what's currently available. VIP members receive personalised bonus offers on top of the general promotions — see the VIP Club page for details.

876ph offers a full live casino with Filipino-speaking dealers streaming in real time. Available games include baccarat (standard, speed, and squeeze variants), live roulette, blackjack (multiple table limits), Dragon Tiger, Sic Bo, and Super 6. Tables run 24 hours a day, seven days a week. Minimum bets start from ₱50 per hand — full table limits are displayed when you enter each table lobby.

876ph Poker offers Texas Hold'em and Omaha cash games at stakes ranging from micro (₱2/₱5 blinds) up to high-roller tables. Scheduled tournaments and sit-and-go formats run throughout the day with buy-ins from ₱100. There's a separate poker wallet within your 876ph account — transfer funds from your main wallet to join any table. Visit Poker for current game schedules, tournament listings, and stake details.

Yes — 876ph has over 500 online slot games from leading providers. These include classic 3-reel slots, video slots with bonus rounds and free spins, and jackpot slots with progressive prizes. Minimum bet per spin starts from ₱1. Slots use certified random number generators (RNG) to ensure fair outcomes. Your sports wallet and casino wallet are unified so you can switch between betting and slots without transferring funds.

876ph accepts the following Philippine government-issued IDs for KYC: PhilSys National ID, UMID card, Philippine Passport, Driver's Licence, and SSS or GSIS ID. Upload clear, unobstructed photos of the front and back of your chosen ID through Account Settings → Verification. Photos must show all four corners of the ID and all text must be legible. Selfies with the ID held next to your face may also be requested for some accounts.

Most KYC submissions are reviewed and approved within 24 hours, and often much faster during business hours. You'll receive an SMS and email notification once your verification is approved. If additional documents are needed, 876ph support will reach out to you. Submitting clear, well-lit photos of your ID the first time avoids delays. KYC is required before your first withdrawal but you can place bets and play casino games while verification is in progress.

Log in, go to Account Settings, and select "Responsible Gaming." From there you can set daily, weekly, or monthly deposit limits in Philippine Pesos. Reducing a limit takes effect immediately. Increasing a limit has a 24-hour cooling-off period so you have time to reconsider. You can also set loss limits and session time limits from the same page. See Responsible Gaming for a full guide to all available tools.

To request a self-exclusion, email support@876ph.net or use the Self-Exclusion option under Account Settings → Responsible Gaming. You can choose a period of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion your account is fully suspended — no betting, no deposits — and you're removed from all marketing. Permanent exclusion cannot be reversed. If you just need a shorter break, consider the Cooling-Off Period option (1 day to 6 weeks) instead.

876ph's support team is trained to respond with care if you raise a gambling concern — contact support@876ph.net at any time. For professional counselling in the Philippines, the National Council on Problem Gambling is the primary referral resource. Reaching out to 876ph about a concern never negatively affects your account standing. The full list of tools available to help you play safely is on the Responsible Gaming page.